Nortel Express Support Services optimize network performance and availability, and ease the transition to a converged network.
Ensuring that your network is always available and that it operates at peak efficiency has never been more fundamental to success. Whether you are a small or large enterprise, operating regionally or globally, you need a support strategy that ensures network performance.
Nortel has introduced the Nortel Express Services portfolio to address customers' growing need for advanced level support. Nortel Express Services provide you with the opportunity to engage in a direct services relationship with Nortel while maintaining established relationships with your preferred Nortel partners. With globally consistent offerings and direct access to Nortel technical expertise, Nortel Express Services enable faster issue resolution, greater network availability and lower total cost of ownership.
Nortel Express Support Services help optimize the performance and availability of your network and ease the transition to a converged network. Nortel Express Support Services include several Premium Support Services offerings that include proactive services as a standard feature to deliver significant added value.
Improve performance, reliability and stability
Drive increased workforce productivity and satisfaction.
Reduce the risk associated with the ongoing support of next generation technology deployments
Leverage Nortel's expertise to support your advanced technologies.
Maximize the value of your support investment
Obtain greater value with proactive services and assessments.
Simplify your support without losing flexibility
With Nortel Express Services, Nortel has pre-packaged and globally standardized its support plans, yet provided even more flexibility to meet the unique needs of your business.