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Nortel FastLane Advanced Software Support

Mfg Part #: GS6400AK2

Nortel FastLane Advanced Software Support
Ordering Information
MSRP$142.00
Our Price$127.02
ConditionNew and Factory Sealed
Out of Stock as of 9:45am 2/23/2014
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Nortel has introduced the FastLane portfolio of services to address customers' growing need for advanced-level support. FastLane provides you with the opportunity to engage in a direct services relationship with Nortel while maintaining established relationships with your preferred Nortel partners. FastLane offers globally consistent offerings and direct access to Nortel technical expertise, enabling faster issue resolution, greater network availability and lower total cost of ownership.

Software Release Subscription (SRS)
SRS ensures your network remains current and simplifies software upgrade management.

Proactive patching
Proactive patching provides the delivery and application of patches, patch packages and maintenance releases to enhance currently installed software and keep your network at optimal performance.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerNortel
Manufacturer Part #GS6400AK2
Cost Central Item #10125194
Product DescriptionFastLane Advanced Software Support - Technical support - phone consulting - 1 year - 24x7 - for Nortel Contact Center Manager - license - 1 additional agent - volume - 500+ level
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software TitleNortel Contact Center Manager
License TypeLicense
License Qty1 additional agent
License PricingVolume / 500+ level

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software
Software TitleNortel Contact Center Manager
License TypeLicense
License Qty1 additional agent
License PricingVolume / 500+ level
Details
Service & Support DetailsPhone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year

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