The challenges involved in deploying a communications product or migrating to the excellent technology can be daunting for any business. That's why Avaya Global Services offers an array of services to help ensure that your technology is implemented quickly and effectively - delivering the capabilities and value you want and expect from your Avaya solution. Best of all, Avaya Implementation Services support your telephony, call center, or messaging solution with simple pricing and packaging designed to meet all your needs with one comprehensive services offer.
Industry Standard is an entry-level package that provides project management, solution analysis, design, testing, installation, and other basic implementation support to get you started. This package helps to ensure that you will have a functional system while controlling your implementation budget.
Full Service provides all the services of the Industry Standard Package plus, station and mailbox creation, installation, training, and help desk support.
Premium Service provides all the capabilities of the Industry and Full Service Packages plus advance support which may include reporting, complex routing/networking, third-party vendor engagement, and more. This package offers the highest level of support for more complex system implementations and deluxe end-user services.