Overland Storage Bronze

Mfg Part #: EWBRNZ1E-NE8


Overland Storage Bronze
Ordering Information
MSRP$10,756.17
Our Price$10,648.00
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Where the system availability is important, but not critical, Overland Storage's Bronze Service offering gives you enhanced peace of mind that your storage solution is not out of operation for long.

PRODUCT FEATURES:

Technical support available Monday through Friday, 9 a.m.-5 p.m., excluding recognized public and company holidays;

On-site repairs: Once your issue has been diagnosed as a hardware failure, Overland Storage will dispatch a qualified engineer to your site for arrival the next business day. This excludes recognized public and company holidays;

Includes software Maintenance for Protection OS on applicable products;

24x7x365 access to Overland's technical support Web portal;

Multiple year extensions and upgrades to Silver and Gold Service may be available.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerOverland Storage
Manufacturer Part #EWBRNZ1E-NE8
Cost Central Item #10243024
Product DescriptionOverland Storage Bronze - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - NBD - for NEO 8000 153, 8000 221, 8000 260, 8000 289, 8000 357, 8000 42X, 8000 500, 8000 85
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForNEO 8000, 8000 100, 8000 153, 8000 180, 8000 221, 8000 260, 8000 289, 8000 340, 8000 357, 8000 420, 8000 425, 8000 500, 8000 85

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
New releases update - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForOverland Storage NEO 8000, 8000 100, 8000 153, 8000 180, 8000 221, 8000 260, 8000 289, 8000 340, 8000 357, 8000 420, 8000 425, 8000 500, 8000 85

Compatible With


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