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Overland Storage Bronze

Mfg Part #: EWBRNZ1E-RE1

Overland Storage Bronze

Where the system availability is important, but not critical, Overland Storage's Bronze Service offering gives you enhanced peace of mind that your storage solution is not out of operation for long.

PRODUCT FEATURES:

Technical support available Monday through Friday, 9 a.m.-5 p.m., excluding recognized public and company holidays;

On-site repairs: Once your issue has been diagnosed as a hardware failure, Overland Storage will dispatch a qualified engineer to your site for arrival the next business day. This excludes recognized public and company holidays;

Includes software Maintenance for Protection OS on applicable products;

24x7x365 access to Overland's technical support Web portal;

Multiple year extensions and upgrades to Silver and Gold Service may be available.

MSRP$1,386.00 
Our Price$1,353.32
FREE SHIPPING
Availability
as of 11:47pm 9/1/2010
999 In Stock
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ConditionNew and Factory Sealed 
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Please note that this item is a license and not a boxed item.
General Specifications

General Specifications

ManufacturerOverland Storage
Manufacturer Part #EWBRNZ1E-RE1
Cost Central Item #10242968
Product DescriptionOverland Storage Bronze - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - NBD
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week

Extended Specifications

General

TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week

Details

Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
New releases update - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday

Compatible With


Customer Care
Help Desk
Web Site Features
Company Information

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