Overland Storage Gold

Mfg Part #: EWGOLD1E-NE2


Overland Storage Gold
Ordering Information
MSRP$3,886.00
Our Price$3,824.52
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

When your storage systems must be available around-the clock and operations must be restored as rapidly as possible, Overland Storage Gold level support is the solution of choice.

PRODUCT FEATURES:

Technical support available 24 hours per day, 7 days a week, 365 days a year INCLUDING holidays;

On-site repairs: Once your issue has been diagnosed as a hardware failure, Overland Storage will dispatch a qualified engineer to your site for arrival within four (4) business hours. This excludes recognized public and company holidays;

Includes software Maintenance for Protection OS on applicable products;

24x7x365 access to Overland's technical support Web portal;

Multiple year extensions may be available.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerOverland Storage
Manufacturer Part #EWGOLD1E-NE2
Cost Central Item #10243009
Product DescriptionOverland Storage Gold - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - 4 h - for NEO 2000
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForNEO 2000

Extended Specifications

General
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForOverland Storage NEO 2000

Compatible With


Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0570 seconds