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Overland Storage OverlandCare Level 1

Mfg Part #: EWCAREL1E-N400S


Overland Storage OverlandCare Level 1
Ordering Information
MSRP$799.00
Our Price$790.84
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Assuring the availability of your Overland Storage solution is a critical part of your overall protected data storage strategy. Overland has made selecting and obtaining the proper level of support for the entire life of your product easy and affordable. While the standard Overland support programs are designed to provide the services that most of customers require, Overland understands that your needs may be different and have created a selection of service enhancements to augment whatever level of Overland support you have chosen.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerOverland Storage
Manufacturer Part #EWCAREL1E-N400S
Cost Central Item #11418452
Product DescriptionOverlandCare Level 1 - Extended service agreement (renewal) - advance parts replacement - 1 year ( 3rd year and later ) - shipment - response time: NBD - for NEO 400s
TypeExtended service agreement (renewal)
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Support Period3rd year and later
Response TimeNext business day
Designed ForNEO 400s

Extended Specifications

General
TypeExtended service agreement (renewal)
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Support Period3rd year and later
Response TimeNext business day
Details
Service & Support DetailsExtended service agreement - advance parts replacement - 1 year - shipment - response time: next business day
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year
Technical support - e-mail consulting - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Technical support - remote diagnosis - 1 year
Compatibility Information
Designed ForOverland Storage NEO 400s

Available Compatible Products

DescriptionMfg Part #StockPrice 
Overland Storage NEO 400sOverland Storage NEO 400s
Tape library - LTO Ultrium x 1 - max drives: 4 - rack-mountable - 4U - bar code reader
OV-NEO400S6SA2 No $11,662.32 Buy Now

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