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Overland Storage OverlandCare Level 2

Mfg Part #: EWCAREL2E-S2000


Overland Storage OverlandCare Level 2
Ordering Information
MSRP$1,176.00
Our Price$1,157.89
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Assuring the availability of your Overland Storage solution is a critical part of your overall protected data storage strategy. Overland has made selecting and obtaining the proper level of support for the entire life of your product easy and affordable. While the standard Overland support programs are designed to provide the services that most of customers require, Overland understands that your needs may be different and have created a selection of service enhancements to augment whatever level of Overland support you have chosen.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerOverland Storage
Manufacturer Part #EWCAREL2E-S2000
Cost Central Item #11418378
Product DescriptionOverlandCare Level 2 - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for SnapServer SAN S2000
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForSnapServer SAN S2000

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year
Technical support - e-mail consulting - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Technical support - remote diagnosis - 1 year
Compatibility Information
Designed ForOverland Storage SnapServer SAN S2000

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