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Overland Storage OverlandCare Level 3

Mfg Part #: EWCAREL3E-NE2E


Overland Storage OverlandCare Level 3
Ordering Information
MSRP$1,399.00
Our Price$1,384.84
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Assuring the availability of your Overland Storage solution is a critical part of your overall protected data storage strategy. Overland has made selecting and obtaining the proper level of support for the entire life of your product easy and affordable. While the standard Overland support programs are designed to provide the services that most of customers require, Overland understands that your needs may be different and have created a selection of service enhancements to augment whatever level of Overland support you have chosen.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerOverland Storage
Manufacturer Part #EWCAREL3E-NE2E
Cost Central Item #11418470
Product DescriptionOverlandCare Level 3 - Extended service agreement (renewal) - parts and labor - 1 year ( 3rd year and later ) - on-site - 9x5 - response time: 4 business hours - for NEO 2000E
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Support Period3rd year and later
Response Time4 business hours
Service Availability9 hours a day / 5 days a week
Designed ForNEO 2000E

Extended Specifications

General
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Support Period3rd year and later
Response Time4 business hours
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 business hours - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year
Technical support - e-mail consulting - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Technical support - remote diagnosis - 1 year
Compatibility Information
Designed ForOverland Storage NEO 2000E

Available Compatible Products

DescriptionMfg Part #StockPrice 
Overland Storage NEO 2000EOverland Storage NEO 2000E
Tape library - 45 TB / 90 TB - slots: 30 - LTO Ultrium ( 1.5 TB / 3 TB ) x 1 - Ultrium 5 - max drives: 2 - SAS-2 - rack-mountable - 5U - bar code reader
OV-LXE101613 No $7,282.00 Buy Now
Overland Storage NEO 2000EOverland Storage NEO 2000E
Tape library - 45 TB / 90 TB - slots: 30 - LTO Ultrium ( 1.5 TB / 3 TB ) x 1 - Ultrium 5 - max drives: 2 - 8Gb Fibre Channel - rack-mountable - 5U - bar code reader
OV-LXE101614 No $7,872.52 Buy Now
Overland Storage NEO 2000EOverland Storage NEO 2000E
Tape library - 45 TB / 90 TB - slots: 30 - LTO Ultrium ( 1.5 TB / 3 TB ) x 2 - Ultrium 5 - max drives: 2 - SAS-2 - rack-mountable - 5U - bar code reader
OV-LXE101615 No $11,218.84 Buy Now
Overland Storage NEO 2000EOverland Storage NEO 2000E
Tape library - 45 TB / 90 TB - slots: 30 - LTO Ultrium ( 1.5 TB / 3 TB ) x 2 - Ultrium 5 - max drives: 2 - 8Gb Fibre Channel - rack-mountable - 5U - bar code reader
OV-LXE101616 No $12,874.63 Buy Now
Overland Storage NEO 2000EOverland Storage NEO 2000E
Tape library - 24 TB / 48 TB - slots: 30 - no tape drives - max drives: 2 - rack-mountable - 5U - bar code reader
OV-LXN101601 No $6,368.42 Buy Now

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