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Overland Storage OverlandCare Level 4

Mfg Part #: EWCAREL4E-NE4E


Overland Storage OverlandCare Level 4
Ordering Information
MSRP$4,899.00
Our Price$4,850.42
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Assuring the availability of your Overland Storage solution is a critical part of your overall protected data storage strategy. Overland has made selecting and obtaining the proper level of support for the entire life of your product easy and affordable. While the standard Overland support programs are designed to provide the services that most of customers require, Overland understands that your needs may be different and have created a selection of service enhancements to augment whatever level of Overland support you have chosen.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerOverland Storage
Manufacturer Part #EWCAREL4E-NE4E
Cost Central Item #11418482
Product DescriptionOverlandCare Level 4 - Extended service agreement (renewal) - parts and labor - 1 year ( 3rd year and later ) - on-site - 24x7 - response time: 4 h - for NEO 4000E
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Support Period3rd year and later
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForNEO 4000E

Extended Specifications

General
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Support Period3rd year and later
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year
Technical support - e-mail consulting - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Technical support - remote diagnosis - 1 year
Compatibility Information
Designed ForOverland Storage NEO 4000E

Available Compatible Products

DescriptionMfg Part #StockPrice 
Overland Storage NEO 4000EOverland Storage NEO 4000E
Tape library - 48 TB / 96 TB - slots: 60 - no tape drives - max drives: 4 - rack-mountable
OV-LXN101608 No $10,235.79 Buy Now

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