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Polycom Extended Telephone Support

Mfg Part #: 4870-00000-247

Extending Polycom's Principal Period of Maintenance (PPM) availability, the Extended Telephone Support option provides 24-hour access to Polycom's support Hotline, with a Technical Support Engineer returning your "after-hours" calls within two hours.

MSRP	$1,025.00
Our Price	$932.11 FREE SHIPPING
Availability as of 4:48pm 11/21/2009	999 In Stock Click to Verify Price and Stock
Condition	New and Factory Sealed
Customer Reviews	No reviews for this item. Be the first to rate it.
Quantity
Payments as low as $28 a month. details...

Please note that this item is a license and not a boxed item.

General Specifications

Manufacturer	Polycom
Manufacturer Part #	4870-00000-247
Cost Central Item #	10656263
Product Description	Polycom Extended Telephone Support - Technical support - phone consulting - 1 year - 24x7
Type	Technical support
Service Included	Phone consulting
Full Contract Period	1 year
Service Availability	24 hours a day / 7 days a week

Extended Specifications

General

Type	Technical support
Service Included	Phone consulting
Full Contract Period	1 year
Service Availability	24 hours a day / 7 days a week

Details

Service & Support Details

Technical support - phone consulting - 1 year - availability: business hours ( 8:00 AM - 5:00 PM ) / Monday-Friday
Technical support - emergency phone consulting - 1 year - response time: 2 hours - availability: after business hours / Monday-Friday
Technical support - phone consulting - 1 year - response time: 2 hours / Saturday-Sunday