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Polycom Premier - Extended service agreement

Mfg Part #: 4870-00474-312

Polycom Premier - Extended service agreement

PRODUCT FEATURES:

Telephone technical support - Monday through Friday, or per agreement

Access to high-level engineering expertise to resolve complex technical problems

Advance parts replacement - provides expedited replacement of all covered, failed hardware parts

Software updates and upgrades to correct errors or to enable new features and product functionality

Unlimited access to the extensive online KnowledgeBase

Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year

MSRP	$5,925.00
Our Price	$5,379.14 FREE SHIPPING
Availability as of 4:48pm 11/21/2009	999 In Stock Click to Verify Price and Stock
Condition	New and Factory Sealed
Customer Reviews	No reviews for this item. Be the first to rate it.
Quantity
Take 90 Days to Pay on Orders Over $1000 details...

Please note that this item is a license and not a boxed item.

General Specifications

Manufacturer	Polycom
Manufacturer Part #	4870-00474-312
Cost Central Item #	10656519
Product Description	Polycom Premier - Extended service agreement - advance parts replacement ( for base unit with 16 resourse licenses ) - 3 years - shipment - business hours - NBD
Type	Extended service agreement
Service Included	Advance parts replacement
Location	Shipment
Full Contract Period	3 years
Response Time	Next business day
Service Availability	Business hours
Covered Configurations	Base unit with 16 resourse licenses

Extended Specifications

General

Type	Extended service agreement
Service Included	Advance parts replacement
Location	Shipment
Full Contract Period	3 years
Response Time	Next business day
Service Availability	Business hours
Covered Configurations	Base unit with 16 resourse licenses

Details

Service & Support Details

Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day - availability: business hours
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Technical support - inspection - 3 years - availability: business hours
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years

Compatible With

Polycom RMX 1000