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Promise Technology Promise ServicePlus

Mfg Part #: SP3YEAR


Promise Technology Promise ServicePlus

Ordering Information
MSRP$1,899.00
Our Price$920.32
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Promise ServicePlus Plan is an upgrade to VTrak's 3-year limited advance replacement warranty, adding a rapid onsite hardware parts replacement service for Promise manufactured field replaceable units while they are under warranty. Third party integrated components like hard drives and SFPs are not covered by this service. Battery back-up unit (BBU) is not covered.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerPromise Technology
Manufacturer Part #SP3YEAR
Manufacturer UPC #0704118043316
Cost Central Item #10214742
Product DescriptionPromise ServicePlus - Extended service agreement - replacement - 3 years - on-site - 24x7 - 4 h - for VTrak E610fD, E610fs, E610sD, E610sS, J610sD, J610sS, M610i
TypeExtended service agreement
Service IncludedReplacement
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForVTrak E610fD, E610fs, E610sD, E610sS, J610sD, J610sS, M610i

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - replacement - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForPromise VTrak E610fD, E610fs, E610sD, E610sS, J610sD, J610sS, M610i

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
Promise Technology Promise VTrak E610fDPromise Technology Promise VTrak E610fD
Hard drive array - 16 bays ( SATA-300 / SAS ) - 0 x - 4Gb Fibre Channel (external) - rack-mountable - 3U
VTE610FD No $5,850.28 Buy Now
Promise Technology Promise VTrak E610fsPromise Technology Promise VTrak E610fs
Hard drive array - 16 bays ( SATA-300 / SAS ) - 0 x - 4Gb Fibre Channel (external) - rack-mountable - 3U
VTE610FS No $4,146.77 Buy Now
Promise Technology Promise VTrak E610sDPromise Technology Promise VTrak E610sD
Hard drive array - 16 bays ( SATA-300 / SAS ) - 0 x - Serial Attached SCSI (external) - rack-mountable - 3U
VTE610SD No $5,850.28 Buy Now
Promise Technology Promise VTrak E610sSPromise Technology Promise VTrak E610sS
Hard drive array - 16 bays ( SATA-300 / SAS ) - 0 x - Serial Attached SCSI (external) - rack-mountable - 3U
VTE610SS No $4,146.77 Buy Now
Promise Technology Promise VTrak J610sDPromise Technology Promise VTrak J610sD
Hard drive array - 16 bays ( SATA-300 / SAS ) - 0 x - Serial Attached SCSI (external) - rack-mountable - 3U
VTJ610SD No $2,794.69 Buy Now
Promise Technology Promise VTrak J610sSPromise Technology Promise VTrak J610sS
Hard drive array - 16 bays ( SATA-300 / SAS ) - 0 x - Serial Attached SCSI (external) - rack-mountable - 3U
VTJ610SS No $2,336.36 Buy Now

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