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Promise Technology Promise ServicePlus

Mfg Part #: SP3YEARA


Promise Technology Promise ServicePlus
Ordering Information
MSRP$999.00
Our Price$920.32
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Promise ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period.

The Promise ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-year standard limited warranty on the hardware and the 24 x 7 technical support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerPromise Technology
Manufacturer Part #SP3YEARA
Manufacturer UPC #0704118041510
Cost Central Item #11457267
Product DescriptionPromise ServicePlus - Extended service agreement - advance parts replacement - 3 years - on-site - 24x7
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationOn-site
Full Contract Period3 years
Service Availability24 hours a day / 7 days a week

Extended Specifications

General
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationOn-site
Full Contract Period3 years
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - advance parts replacement - 3 years - on-site - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday

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