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Promise Technology Promise ServicePlus

Mfg Part #: SP5YEAR


Promise Technology Promise ServicePlus

Ordering Information
MSRP$4,500.00
Our Price$2,668.64
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Promise ServicePlus Plan is an upgrade to VTrak's 5-year limited advance replacement warranty, adding a rapid onsite hardware parts replacement service for Promise manufactured field replaceable units while they are under warranty. Third party integrated components like hard drives and SFPs are not covered by this service. Battery back-up unit (BBU) is not covered.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerPromise Technology
Manufacturer Part #SP5YEAR
Manufacturer UPC #0704118049196
Cost Central Item #10962865
Product DescriptionPromise ServicePlus - Extended service agreement - replacement - 5 years - on-site - 24x7 - 4 h
TypeExtended service agreement
Service IncludedReplacement
LocationOn-site
Full Contract Period5 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
LocationOn-site
Full Contract Period5 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - replacement - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

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