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Promise Technology Promise ServicePlus

Mfg Part #: VJ2KSPNBDAA


Promise Technology Promise ServicePlus
Ordering Information
MSRP$799.00
Our Price$645.91
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Promise ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period.

The Promise ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-year standard limited warranty on the hardware and the 24 x 7 technical support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerPromise Technology
Manufacturer Part #VJ2KSPNBDAA
Manufacturer UPC #0704118092017
Cost Central Item #11791052
Product DescriptionPromise ServicePlus - Extended service agreement - replacement - 3 years - on-site - 24x7 - next day
TypeExtended service agreement
Service IncludedReplacement
LocationOn-site
Full Contract Period3 years
Response TimeNext day
Service Availability24 hours a day / 7 days a week

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
LocationOn-site
Full Contract Period3 years
Response TimeNext day
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - replacement - 3 years - on-site - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday

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