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Quantum StorageCare Bronze Support Plan Zone 3

Mfg Part #: SR-ER-N13


Quantum StorageCare Bronze Support Plan Zone 3
Ordering Information
Our Price$2,171.28
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerQuantum
Manufacturer Part #SR-ER-N13
Cost Central Item #11506755
Product DescriptionQuantum StorageCare Bronze Support Plan Zone 3 - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - NBD - for SuperLoader 3
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Designed ForSuperLoader 3

Extended Specifications

General
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Compatibility Information
Designed ForQuantum SuperLoader 3

Available Compatible Products

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Tape autoloader - 6.4 TB / 12.8 TB - slots: 8 - LTO Ultrium ( 800 GB / 1.6 TB ) - Ultrium 4 - SCSI LVD - rack-mountable - 2U - bar code reader
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