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Quantum StorageCare First Call Provider (FCP), Gold Support Plan, zone 1

Mfg Part #: SSC2K-LS70-FG11


Quantum StorageCare First Call Provider (FCP), Gold Support Plan, zone 1
Ordering Information
MSRP$41,840.00
Our Price$35,862.86
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Quantum StorageCare Services offer a comprehensive range of enhanced on-site service and support options. Enjoy the peace of mind that comes with data protection and let StorageCare Services protect your systems from the negative impact of extended downtime.


Product Highlights
  • Online self-service provides expertise 24 x 7 and enables you to chat live for support, log a case
  • Expert account managers are assigned to global enterprise accounts, ensuring rapid, knowledgeable response
  • Effective escalation processes are in place to efficiently manage complex issues

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerQuantum
Manufacturer Part #SSC2K-LS70-FG11
Cost Central Item #11728749
Product DescriptionQuantum StorageCare First Call Provider (FCP), Gold Support Plan, zone 1 - Extended service agreement (uplift) - parts and labor ( for tape library with 7000 cartridge slots, no drives ) - 1 year - on-site - 24x7 - 4 h - for Scalar i2000, i6000
TypeExtended service agreement (uplift)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsTape library with 7000 cartridge slots, no drives
Designed ForScalar i2000, i6000

Extended Specifications

General
TypeExtended service agreement (uplift)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsTape library with 7000 cartridge slots, no drives
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForQuantum Scalar i2000, i6000

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