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Quantum StorageCare Gold Support Plan Zone 1

Mfg Part #: SSC2K-RS01-GL11


Quantum StorageCare Gold Support Plan Zone 1

Ordering Information
MSRP$11,154.00
Our Price$8,825.15
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerQuantum
Manufacturer Part #SSC2K-RS01-GL11
Cost Central Item #10190455
Product DescriptionQuantum StorageCare Gold Support Plan Zone 1 - Extended service agreement - parts and labor ( for tape library with 100 cartridge slots ) - 1 year ( 1st year ) - on-site - 24x7 - 4 h - for Scalar i2000, i6000
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Support Period1st year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsTape library with 100 cartridge slots
Designed ForScalar i2000, i6000

Compatible With

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Support Period1st year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsTape library with 100 cartridge slots
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day
Technical support - web support - 1 year
Compatibility Information
Designed ForQuantum Scalar i2000, i6000

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