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Quantum StorageCare Gold Support Plan Zone 1

Mfg Part #: SSC2K-RS70-GL11


Quantum StorageCare Gold Support Plan Zone 1

Ordering Information
MSRP$88,387.00
Our Price$69,932.57
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerQuantum
Manufacturer Part #SSC2K-RS70-GL11
Cost Central Item #11728784
Product DescriptionQuantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labor ( for tape library with 7000 cartridge slots, no drives ) - 1 year - on-site - 24x7 - 4 h - for Scalar i2000, i6000
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsTape library with 7000 cartridge slots, no drives
Designed ForScalar i2000, i6000

Extended Specifications

General
TypeExtended service agreement (renewal)
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Covered ConfigurationsTape library with 7000 cartridge slots, no drives
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Compatibility Information
Designed ForQuantum Scalar i2000, i6000

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