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Quantum StorageCare Gold Support Plan Zone 3

Mfg Part #: SSC14-LS00-GL13

Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

MSRP	$3,500.00
Our Price	$2,564.38 FREE SHIPPING
Availability as of 11:47pm 9/1/2010	999 In Stock Click to Verify Price and Stock
Condition	New and Factory Sealed
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Quantity

Please note that this item is a license and not a boxed item.

General Specifications

Manufacturer	Quantum
Manufacturer Part #	SSC14-LS00-GL13
Cost Central Item #	10992284
Product Description	Quantum StorageCare Gold Support Plan Zone 3 - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - 4 h
Type	Extended service agreement
Service Included	Parts and labor
Location	On-site
Full Contract Period	1 year
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week

Extended Specifications

General

Type	Extended service agreement
Service Included	Parts and labor
Location	On-site
Full Contract Period	1 year
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week

Details

Service & Support Details

Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday