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Quantum StorageCare Silver Software Support Plan

Mfg Part #: SDV1K-SLVU-SL10


Quantum StorageCare Silver Software Support Plan
Ordering Information
Our Price$339.26
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

StorageCare Services offer a comprehensive range of enhanced support options for Quantum software products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.

The Silver Software Support Plan provides telephone support Monday through Friday (5 days a week), during local business hours (8:00am - 5:00pm). Customers may log a support request at any time, but troubleshooting activities will take place during this time frame.


Product Highlights
  • 5x9 telephone support
  • 7x24 access to web
  • All software releases included; maintenance packages and upgrades


General Specifications

ManufacturerQuantum
Manufacturer Part #SDV1K-SLVU-SL10
Cost Central Item #11602580
Product DescriptionQuantum StorageCare Silver Software Support Plan - Technical support - phone consulting - 1 year - 9x5 - for Quantum DXi V1000 - 1 TB capacity
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability9 hours a day / 5 days a week
Software TitleQuantum DXi V1000
License Qty1 TB capacity

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability9 hours a day / 5 days a week
Software
Software TitleQuantum DXi V1000
License Qty1 TB capacity
Details
Service & Support DetailsPhone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year

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