Please note that this item is a license and not a boxed item.
| Manufacturer | Quantum |
| Manufacturer Part # | SDY75-LUHC-SL11 |
| Cost Central Item # | 10189899 |
| Product Description | Quantum StorageCare Silver Support Plan Zone 1 - Extended service agreement - parts and labor ( for 12TB raw (9TB useable) storage array ) - 1 year - on-site - 9x5 - 4 h |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Covered Configurations | 12TB raw (9TB useable) storage array |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Covered Configurations | 12TB raw (9TB useable) storage array |
| Service & Support Details | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day
Technical support - web support - 1 year |
