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Quantum StorageCare Silver Support Plan Zone 1

Mfg Part #: SDY75-LUHC-SL11

Quantum StorageCare Silver Support Plan Zone 1

Quantum's Silver Support Plan is designed for mid-size to large enterprises that want to complement their in-house technical capabilities with on-site ADIC service. The Silver Support Plan entitles customers to priority call handling and a four-hour on-site response target, Monday through Friday, during normal business hours.

Our Price$9,051.43
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Availability
as of 1:46am 3/21/2010		999 In Stock
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ConditionNew and Factory Sealed 
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Yes, I'll Take 90! No Payments. No Interest.
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Please note that this item is a license and not a boxed item.
General Specifications

General Specifications

ManufacturerQuantum
Manufacturer Part #SDY75-LUHC-SL11
Cost Central Item #10189899
Product DescriptionQuantum StorageCare Silver Support Plan Zone 1 - Extended service agreement - parts and labor ( for 12TB raw (9TB useable) storage array ) - 1 year - on-site - 9x5 - 4 h
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability9 hours a day / 5 days a week
Covered Configurations12TB raw (9TB useable) storage array

Extended Specifications

General

TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability9 hours a day / 5 days a week
Covered Configurations12TB raw (9TB useable) storage array

Details

Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day
Technical support - web support - 1 year

Compatible With

  • Quantum DXi7500

Available Compatible Products

DescriptionMfg Part #StockPrice 
Quantum DXi7500 Express Upgrade PackQuantum DXi7500 Express Upgrade Pack
Hard drive array - 12 TB - 16 bays ( SATA-300 ) - 16 x HD 750 GB - Gigabit Ethernet, 4Gb Fibre Channel (external) - rack-mountable - field		 DDY75-UDUP-009A Yes $60,160.90 Buy Now

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