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Sybase SAP Enterprise Support

Mfg Part #: 18114-SR-7015471


Sybase SAP Enterprise Support
Ordering Information
Our Price$1,063.70
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 10:50pm 1/1/2014
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SAP Enterprise Support helps you optimize business processes, minimize risks, accelerate innovation, and manage the lifecycle of your applications. SAP Enterprise Support enables full visibility into business processes and system landscapes, helps you resolve issues and deliver improvement quickly, and provides data to make informed decisions.



General Specifications

ManufacturerSybase
Manufacturer Part #18114-SR-7015471
Cost Central Item #11873986
Product DescriptionSAP Enterprise Support - Technical support - phone consulting - 1 year - 24x7 - for SAP Sybase ASE Enterprise Edition - 1 server - 32-bit
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software TitleSAP Sybase ASE Enterprise Edition
License Qty1 server
Licensing Details32-bit

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software
Software TitleSAP Sybase ASE Enterprise Edition
License Qty1 server
Licensing Details32-bit
Details
Service & Support DetailsPhone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2
Web support - 1 year - availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 1 year
New releases update - 1 year
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday

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