Accurately and predictably managing and supporting your client infrastructure isn't an easy task. Every day IT administrators are asked to deploy or migrate systems, roll-out new software or patches, troubleshoot support issues and more. Even more difficult is tackling these tasks in distributed locations with limited bandwidth and resources. The only way to achieve predictable levels of service and security is to ensure you have a robust management infrastructure that allows you to manage a variety of devices and tasks from a single, integrated console regardless of where you are located.
Altiris Client Management Suite 7.1 from Symantec manages, secures and troubleshoots systems with greater efficiency on more platforms, including Windows, Mac, Linux and virtual desktop environments. The combination of complete lifecycle functionality built on an integrated infrastructure enables organizations to gain and maintain control of their IT environment.
Streamlined software management simplifies compliance
Organizations typically manage hundreds of applications that require dependent applications, routine updates and tracking for software audit preparation. For many administrators this means making sense of thousands of moving parts to ensure compatibility and compliance. Altiris Client Management Suite's software management capabilities enable organizations to be more intelligent when it comes to software delivery, software license management, and compliance with software management policies.
Robust patch management for today's threats
One of the top cyber risks cited by SANS (SysAdmin, Audit, Network, Securtiy) is client-side software that remains unpatched. Patch management is increasingly more complicated as attackers target not only the operating system, but common client based applications, such as Adobe Reader or QuickTime. Altiris Client Management Suite improves overall security by providing robust patch management for multiple operating systems and 3rd party applications.
Integrated troubleshooting to reduce support costs
An efficient way to improve First Level Resolution (FLR) is investing in remote diagnostic tools that allow IT to remotely troubleshoot systems without requiring desk side visits. Altiris Client Management Suite provides a number of options that enable IT administrators and support personnel with the right troubleshooting tools.
Optimize your client and software assets
More than 25-percent of IT budgets are spent on maintaining software licenses and purchasing new hardware. By accurately tracking, analyzing and optimizing existing assets organizations can save valuable IT dollars by keeping existing hardware through longer refresh cycles, reallocating underused software, and renegotiating existing contracts. Altiris Client Management Suite integrates with Altiris Asset Management Suite from Symantec to provide a single view into both existing assets and contracts.
Measure and improve IT performance
Most decisions are based on highly formatted reports that can help you answer predetermined questions with little interaction or analysis. When new questions arise or more information is required, organizations often require technical expertise to properly mine and analyze the information. Altiris Client Management Suite contains advanced analytics and reporting that allow IT organizations to easily explore data and answer their own questions.
Enable end-user self-service
IT self-service empowers the end-user to quickly access IT support and initiate their own service requests, which leads to significant IT efficiency gains. Altiris Client Management Suite delivers a number of self-service templates and options that can be easily expanded using the process automation capabilities.