pcAnywhere Solution helps organizations access and manage remote computers securely across multiple platforms. In pcAnywhere terminology, the administrator's computer that has the Symantec Management Platform installed on it or another computer that is running the Symantec Management Console is called the remote computer or the console. The managed client computer that has the pcAnywhere plug-in installed on it is called the host computer because it hosts the connection.
Using domain groups or accounts for pcAnywhere authentication fails
If you want to use domain groups or accounts for pcAnywhere authentication, prior to running Symantec Installation Manager to install the Symantec Management Platform, specify a domain account for the Application Identity.
Domain local group does not work when added to local admin group
While using NT Authentication, Local Administrators Group, or Domain Groups, only the ADS group with a Global scope can be used. A caller from this group with Domain Local scope cannot be used to authenticate the host.
pcA Agent won't install to non-default location on client
The pcAnywhere Agent always installs to the default location on the client machine. A non-default location is not supported.
Default caller for pcAnywhere agent
When the pcAnywhere agent is deployed on the client computer, the default caller is the Local Administrators group. This caller can be changed when a custom policy is applied.
Uninstall carbon copy before installing pcAnywhere Solution
If you installed the carbon copy agent on the same server computer as the Symantec Management Platform, you need to manually uninstall the carbon copy agent before installing pcAnywhere Solution.
Backup driver used until reboot
The pcAnywhere Solution Windows agent runs with a backup driver until the machine is restarted. After restarting the computer, the pcAnywhere mirror drivers install.
Domain users group in AD authentication
If the domain users group is added to AD authentication, you must use the FQDN while authenticating.
Packages might not deploy correctly to child servers
If the parent Notification Server is installed to a location that is different than the child server and the parent server is upgraded from the last release, you might not be able to deploy all pcAnywhere packages to the computers that are managed by the child server.
Access server password
The access server password is restricted to 20 characters for compatibility with the access server product.