Home > Service and Support > Storage > Symantec Storage > Symantec NetBackup Appliance Support

Symantec NetBackup Appliance Support

Mfg Part #: 21042330


Symantec NetBackup Appliance Support
Ordering Information
Our Price$18,712.36
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Access to remote technical support provided by telephone or web-based communication

Access to the Symantec technical support website

Delivery of bug fixes and patches for hardware firmware, including technology required to operate the appliance

End user may designate up to six individuals per appliance product type to act as liaisons with Symantec Technical Services staff for appliance support


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerSymantec
Manufacturer Part #21042330
Cost Central Item #11220466
Product DescriptionSymantec NetBackup Appliance Support - Extended service agreement - parts and labor - 1 year - on-site - 4 h - for NetBackup 5000
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Designed ForNetBackup 5000

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 6 contacts
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday - 6 contacts
Technical support - web knowledge base access - 1 year
New releases update - 1 year
Compatibility Information
Designed ForSymantec NetBackup 5000

Available Compatible Products

DescriptionMfg Part #StockPrice 
Symantec NetBackup 5000 - Hard drive arraySymantec NetBackup 5000 - Hard drive array
Hard drive array - 16 TB - 24 bays ( SATA-300 ) - 24 x 1 TB - Gigabit Ethernet (external) - rack-mountable - 4U
21030874 No $3,697.98 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0877 seconds