Home > Service and Support > Storage > Symantec Storage > Symantec NetBackup Appliance Support

Symantec NetBackup Appliance Support

Mfg Part #: 21190662


Symantec NetBackup Appliance Support

Ordering Information
MSRP$3,569.25
Our Price$2,337.63
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Access to remote technical support provided by telephone or web-based communication

Access to the Symantec technical support website

Delivery of bug fixes and patches for hardware firmware, including technology required to operate the appliance

End user may designate up to six individuals per appliance product type to act as liaisons with Symantec Technical Services staff for appliance support


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerSymantec
Manufacturer Part #21190662
Cost Central Item #11423994
Product DescriptionSymantec NetBackup Appliance Support - Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - for P/N: 21191261
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Designed ForP/N: 21191261

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 6 contacts
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday - 6 contacts
Technical support - web knowledge base access - 1 year
New releases update - 1 year
Compatibility Information
Designed ForP/N: 21191261

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0538 seconds