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Symbol Motorola On Site System Support Bronze

Mfg Part #: OSB-TW-511-10


Symbol Motorola On Site System Support Bronze
Ordering Information
MSRP$41.00
Our Price$30.74
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Protect your investment in enterprise mobility solutions with the technical expertise and added value only Motorola can provide. Motorola's On Site System Support delivers peace of mind with the services you need, ensuring rapid problem resolution and a fast return to full operability with a range of options to fit your business needs.

When you need help, you don't need recordings. That's why Motorola On Site System Support is designed to provide an immediate response with minimum effort. Initiate on-site service with a single phone call; a Motorola support specialist will offer quick problem determination and resolution. In addition, the defined call escalation process ensures that a Motorola Network or Systems Support Engineer addresses your issue within the response commitments of your contract.

On Site System Support offers a complete suite of options tailored to help you maximize the benefits of your enterprise mobility solution. Whether your business relies on wireless switches, access ports or industry-leading RFID products, you can depend on high quality service to meet your unique support needs. When Motorola-trained technicians are dispatched to your facilities, they provide the professional expertise necessary to address any issue, including diagnosis and repair of any covered product.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerSymbol
Manufacturer Part #OSB-TW-511-10
Cost Central Item #11955034
Product DescriptionMotorola On Site System Support Bronze - Extended service agreement - parts and labor - 1 year - on-site - 8.5x5 - NBD - for P/N: TW-0511-60010-EU, TW-0511-60010-US, TW-0511-60010-WR
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability8.5 hours a day / 5 days a week
Designed ForP/N: TW-0511-60010-EU, TW-0511-60010-US, TW-0511-60010-WR

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability8.5 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 8.5 hours a day ( 9:00 AM - 5:30 PM ) / Monday-Friday
Technical support - phone consulting - 1 year - availability: 8.5 hours a day ( 9:00 AM - 5:30 PM ) / Monday-Friday
Product info support - web support - 1 year
Compatibility Information
Designed ForP/N: TW-0511-60010-EU, TW-0511-60010-US, TW-0511-60010-WR

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