Advance Exchange is a simple, cost-effective way to manage products needing repair, particularly when you have widely dispersed locations.
With comprehensive coverage built in, there's no need to worry about cracked plastics, scratched exit Windows or cosmetic defects. And because responsiveness matters, Advance Exchange provides a ready-to-go repaired product where you need it. It's easy, fast and reliable.
Next-business-day delivery of replacement unit ensures that you'll be back in business the next day.
One call does it all
Simplify equipment maintenance with replacement units shipped from Motorola's own spares pool; enjoy the benefits of overnight device replacement without having to purchase, maintain, or track extra equipment.
Lower total cost of ownership
Virtually eliminate any surprise repair costs with comprehensive coverage that includes normal wear and tear and accidental breakage during use.
Save money with a single upfront cost results in a lower annualized price than with a standard service contract.
True 'service from the start'
It provides total peace of mind with protection that begins from the date of purchase.
Get the answers you need, when you need them
It provides telephone technical support with fast 1-hour response time to escalated issues.
Get maximum uptime with next-business-day replacement at a minimal cost
Motorola Enterprise Mobility products are a critical part of your business, keeping the workday running smoothly at the cash register, in the warehouse, at the loading dock, patient bedside, and more. Ensure maximum uptime with Motorola's Advance Exchange Support. With just one call, this cost-effective multi-year coverage plan provides the next-business-day replacement you need to keep your business running smoothly and productively - no questions asked. Minimize the high cost of device and employee downtime in your business with Advance Exchange Support.
Reduce your support costs
With Advance Exchange Support, you no longer need to invest in and maintain your own spares pool, or spend time tracking and managing devices sent in for depot repair. Regardless of what is wrong with your scanner, you simply receive a replacement device the next day, ready to go right out of the box. Your support needs - and costs - are reduced, freeing your support staff to focus on more critical business tasks. And since accidental breakage is covered, unpredictable repair costs are eliminated, providing a set fee for service you can count on.
Comprehensive coverage - for virtually everything
With Advance Exchange Support, built-in comprehensive coverage protects you from the unexpected. The plans cover normal wear and tear, as well as repairs to plastics, triggers, exit windows, and other internal and external components damaged through accidental breakage. Regardless of why your device needs repair, you can count on being back in business the next business day.