Bronze service offers repair with three-day, in-house turnaround time that covers normal wear and tear and all materials, parts and labor. Or opt for Motorola's expedited repair program for even faster unit return. It provides multi-year seamless repair coverage at a discounted price.
Setting a standard for service
Every day, you count on Motorola mobile computers to keep your business running efficiently and cost-effectively. Now, you can protect your Motorola mobile computers against accidental damage, normal wear and tear, and more with one of the most complete service offerings available today - Service from the Start with comprehensive coverage.
Crack the display? No problem. Damage the outer casing? No problem. Broken exit window? No problem. Service from the Start contracts offer comprehensive coverage at no additional cost to protect you from the unexpected. Motorola's plans cover normal wear and tear, as well as repairs to displays, touch screens, plastics, keypads, exit windows, and other internal and external components damaged through accidental breakage.
Choose your turnaround time
With Service from the Start with comprehensive coverage, your call is answered by a support specialist with expertise in your particular product. If resolution is not achieved with that first call, your issue is immediately escalated to the next support tier for response within the time period designated in your service plan.
Convenient web-based repair requestProduct Highlights
You can initiate repair quickly and easily, with anywhere anytime convenience. Just log on to Motorola's online repair system to request a Return Material Authorization (RMA) number, print out the shipping documents, and you're on your way. Motorola technicians expertly repair your equipment to manufacturing specifications.
- True "service from the start"
- Significant cost savings
- Expert repair
- Coverage includes normal wear and tear
- Telephone technical support with fast response time to escalated issues
- Minimize downtime with next business day replacement unit, ready to go right out of the box