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Symbol Service from the Start Bronze with Comprehensive Coverage

Mfg Part #: SSB-MC31XX-30


Symbol Service from the Start Bronze with Comprehensive Coverage

Ordering Information
MSRP$289.80
Our Price$217.35
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Setting a standard for service
Every day, you count on Symbol mobile computers to keep your business running efficiently and cost-effectively. Now, you can protect your Symbol mobile computers against accidental damage, normal wear and tear, and more with one of the most complete service offerings available today - Service from the Start with Comprehensive Coverage. This unique offering provides three years of seamless coverage at the right price, delivering expanded services at a lower cost-per-year. No matter where in the world you are located, Symbol's global support infrastructure ensures fast and dependable turnaround times and prompts telephone technical support. Count on Service from the Start with Comprehensive Coverage for maximum uptime and maximum investment protection for your Symbol mobile computers. Now that's true peace of mind.

You're covered - period
Crack the display? No problem. Scratch the outer casing? No problem. Damaged exit window? No problem. Symbol Service from the Start contracts offers comprehensive coverage at no additional cost to protect you from the unexpected. Symbol's plans cover normal wear and tear, as well as repairs to displays, touch screens, plastics, keypads, exit windows, and other internal and external components damaged through accidental breakage. At Symbol, Symbol doesn't focus on how it happened, but on how to get you up and running as soon as possible.

Choose your turnaround time
With Symbol Service from the Start with Comprehensive Coverage, your call is answered by a support specialist with expertise in your particular product. If resolution is not achieved with that first call, your issue is immediately escalated to the next support tier for response within the time period designated in your service plan. The Bronze service plan offers repair service with a three-day in-house turnaround and a four hour response time for escalated support calls.


Product Highlights
  • Comprehensive, no questions asked, coverage includes normal wear and tear, and accidental breakage
  • Fast turnaround time for all repairs
  • 3-day turnaround for Bronze service
  • Multi-year discount - annualized price lower than standard service contract
  • True ‘service from the start
  • Telephone technical support with fast response time to escalated issues
  • Online web-based portal: initiate and manage service requests

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerSymbol
Manufacturer Part #SSB-MC31XX-30
Cost Central Item #11169894
Product DescriptionSymbol Service from the Start Bronze with Comprehensive Coverage - Extended service agreement - parts and labor - 3 years - 3 days (repair) - for Motorola MC3100, MC3190
TypeExtended service agreement
Service IncludedParts and labor
Full Contract Period3 years
Repair Time3 days
Designed ForMotorola MC3100, MC3190, MC3190 Gun, MC3190 Rotating TurreT, MC3190 Straight Shooter, MC3190 Turret with Rotating Head

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
Full Contract Period3 years
Repair Time3 days
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - repair time: 3 days
Technical support - phone consulting - 3 years - response time: 4 hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Technical support - web support - 3 years
Compatibility Information
Designed ForMotorola MC3100, MC3190, MC3190 Gun, MC3190 Rotating TurreT, MC3190 Straight Shooter, MC3190 Turret with Rotating Head

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