Wyse Device Manager (WDM) addresses key management requirements for deploying powerful thin clients. With its centralized management and administration WDM helps IT departments deliver more effective remote thin client support while minimizing end user downtime. Security is assured with HTTPS based imaging, updates and downloads.
By removing the need to visit each and every one of your network's desktop and mobile thin clients, Wyse Device Manager delivers vastly-reduced IT support costs and a far more granular approach to the deployment and management of your user-software. This ranges from vital hour-by-hour monitoring to the efficient issuing of software images, patches, updates and other add-ons as required to ensure every desktop and mobile thin client remains available and productive - thereby instantly reducing your total cost of ownership.
WDM provides detailed reports on your desktop and mobile thin client hardware and software assets. Helping you gauge each device and user desktop's health and performance, avoid potential issues and plan for change or growth.
WDM's Default Device Configuration (DCC) enables administrators to issue, manage and update polices right across an organization. Devices can be arranged into logical groups each with their own backend requirements wherever they are – locally or globally with WDM's ability to provide a delegated administration capability.
Enhanced user support and lower costsProduct Highlights
Gives end users the "over the shoulder" support that in the past could only be provided by physical visits to the desktop. With Wyse Device Manager you can deliver such important one-to-one IT support in a more efficient and cost effective manner than ever before, resulting in far greater user-experience satisfaction scores without the support costs.
- Secure HTTPS based communications
- Powerful device policy and configuration management
- Real-time asset management and health-monitoring based on industry-standard SQL database
- Remote imaging including optimization remote software repositories
- Administration delegation for 3rd party support staff